Help - Selling - Fees

:: Fees only apply to Sellers and are applicable to successful sales only ::

At bidorbuy you can register, browse, search, bid on, buy or create items at any time, and with no charge. However, as a Seller when selling an item, you will be charged a Success Fee on successful sales only.

1.1. Listing Fees

Certain categories incur a Listing Fee (most categories currently do not incur any Listing Fee at all however you may optionally prioritise your item for a nominal fee). You will be warned of the Listing Fees, if any, at the time of confirming the creation of your items. View our Fee Rate Card for more details.

1.2. Success Fees

The Success Fee only applies if you successfully sell an item on bidorbuy. You will be charged a Success Fee based on the Winning Bid Amount for your item(s).

Standard Auctions

Buy Now Items

If an item is purchased using the Buy Now function at the Buy Now Price, for the purpose of calculating the Success Fee this Buy Now Price corresponds to the Winning Bid Amount of a Standard Auction. Success Fees for Buy Now Items are therefore calculated in the same manner as Success Fees for Standard Auctions. Buy Now Items are only available to Verified Users

Auctions that are sold to runners-up

In the event the item is sold to the runner-up because the winning bidder defaulted, the Success Fee will be calculated using the Bid Amount of the runner-up's bid.

Here is how the Success Fee will be calculated:

• If your item sold for R250.00 or less, your Success Fee is simply 5% of the Winning Bid Amount.
• If the Winning Bid Amount is more than R250.00 and less than R5,000.00, then the Success Fee will be 5% on the first R250.00 (i.e. R12.50) plus 4% on the amount over the first R250.00.
• If the Winning Bid Amount is more than R5,000.00, then the Success Fee will be 5% on the first R250.00 plus 4% on the following R4,750.00 (i.e. R190.00), plus 3.5% on the amount over R5,000.00.

Examples:

• If your item is sold for R150.00 then the Success Fee will be 5% of R150.00 - i.e. R7.50.
• If your item is sold for R2,400.00 then the Success Fee will be 5% on the first R250.00 (i.e. R12.50) plus 4% on R2,150.00, being the amount over R250.00, which comes to R86.00. In total the Success Fee will be R98.50 (i.e. R12.50 + R86.00).
• If your item is sold for R8,000.00 then the Success Fee will be 5% on the first R250.00 (i.e. R12.50) plus 4% on the following R4,750.00 (i.e. R190.00) plus 3.5% on R3,000.00, being the amount over R5,000.00, which comes to R105.00. In this case the total Success fee will be R307.50 (i.e. R12.50 + R190.00 + R105.00).

If you choose to pay using your credit card on file, your credit card will be automatically charged within 7 days of your Tax Invoice/Statement being issued. If you choose to make a monthly Payment, payments must be submitted by not later than the 15th day of every month, for the previous month's transactions.

You are responsible for payment of your bidorbuy Account every month, not later than the 15th day of the month, even in the event that you do not receive your Tax Invoice/Statement. It is therefore your responsibility to check your current bidorbuy Account balance from the Member's Area and request a Tax Invoice/Statement if necessary.

We require payment in full each month on bidorbuy Accounts. Failure to make a payment, causing your bidorbuy Account to become overdue, will result in your bidorbuy Account incurring extra charges. If your account is disabled or blacklisted due to non-payment, we reserve the right to charge a Re-activation fee of R50. Overdue bidorbuy Accounts will be charged interest at the current Nedbank Limited Prime interest rate from time to time and you could also be made liable for any legal fees incurred by bidorbuy on the attorney and own client scale including collection commission and tracing costs incurred. Your permission to sell on bidorbuy may be suspended for non- or part-payment of fees.

2.1. Using your credit card on file for Payments

If you have entered your credit card details into our system your credit card will automatically be charged, once a month, for the previous month's transactions.

2.2. Monthly Payment of Fees

Your bank account or credit card (whichever is on record) will be automatically debited on or around the 7^th of every month for the Tax Invoice/Statement amount that you receive every month:

1. If you opted for credit card payment and your payment fails you can still make payment with your credit card using our direct web based payment interface.
2. If you have supplied us with a bank account and the debit fails, you can make payment thereafter by making a bank transfer directly into our bank account (EFT only, no cash or cheque deposits):

   Account Name: bidorbuy (Pty) Ltd. Bank:Nedbank Limited Branch:Business Westrand Branch Code: 128 605 Account No:1286 022 827 Account Type: Current Account

If, for whatever reason, your monthly debit fails you may make payment by no later than the 15th of every month, for the previous month's transactions. Please note, we only confirm payment once it has cleared in our account.

If submitting a payment manually, please make sure that you attach your details with the payment made i.e. your bidorbuy Tax Invoice/Statement Number, your User name and User ID and your full name. This will ensure that your bidorbuy Account will be credited, and not that of another bidorbuy Member, with the payment that has been made.

Any and all payments due to bidorbuy shall be effected free of deduction and without setoff.

• The Buyer has not responded to your attempts to contact them during a period of 7 days after the end of the Auction.
• The Buyer does not fulfill the deal (this includes the Buyer backing out or not paying, having a financial or family emergency, or claiming that the terms of sale are unacceptable).
• The Buyer's payment fails (this includes the Buyer's cheque bouncing or the Buyer stopping payment going through for some reason).
• The Buyer returns the item and you refund the money.
• The actual sale price is lower than the highest winning bid amount.
• One or more of the Buyers back out in a multiple quantity Auction.
• The item is sold to the runner up because the winning bidder defaulted.

Credits can only be claimed 7 days after the close of the Auction or Buy Now item, and no later than 60 days after the close of the Auction or Buy now item. Before you can claim a credit, you must have attempted to contact the Buyer at least 3 times via email. (We may request you to forward these emails to us at any time, so please save copies of them.) To claim a credit, you will need to use the 'Sale Not Complete' process.

If your credit request is successful, a credit will be made to your bidorbuy Account within 14 days of your credit request being approved. A refund can then be requested. Refunds will not be given for any complimentary credits to your bidorbuy Account.