Debit Order has failed

Thank you for your e-mail.
 
Please note, due to the failure of your payment for the outstanding amount of R__________, this amount needs to be paid into our bank account so that we can re-instate your bidorbuy account. 
 
The reason for failure to debit: (staff to fill in reason) Debit Order Rejected.
 
Once payment has been made, please notify billing@bidorbuy.co.za. Please also remember to update you banking details on the system if they are incorrect, in order to ensure this does not happen again. You may send us a proof of payment, but your account will only be re-instated once the funds have cleared into our bank account.
 
The funds can be paid into the following banking account - kindly ensure you use your user id or username as a reference number:
 
Bank: Nedbank Limited
Branch: Business Westrand
Branch Code: 128605
Account No: 1286022827
 
Thank you for your co-operation and understanding in this regard.