Paid my account but it doesn't reflect in my bidorbuy account

Thank you for your enquiry and payment.
Kindly be advised payments to us may only reflect several days after you have made your payment depending with whom you bank. Our accounts department is currently busy with the allocation process. This is a manual process and can take some time to be finalised. We appreciate your patience in this regard.
Should you have further queries or wish to follow up on your account, please feel free to email
Thank you.