BUYER PROTECTION PROGRAMME

Buyer Protection Programme

Safe and simple shopping

The bidorbuy buyer protection programme is designed for your peace of mind.

WE'VE GOT YOUR BACK

You're covered up to 100% in the unlikely event that something goes wrong with your purchase on bidorbuy.

We will protect you if a seller does not send you the item you purchased or if the item is materially different to what was advertised.

WHAT'S COVERED

  • Deal of the Week100%
  • Verified sellersUp to R5 000
  • Other sellersUp to R1 000
  • STORES
  • BasicUp to R7 500
  • AdvancedUp to R10 000
  • PremiumUp to R12 500

HOW IT WORKS

  • Deal of the WeekGet in touchFirst contact the seller to try resolve the issue.
  • Deal of the WeekNot resolved?If the seller does not reply within 3 days, please contact us.
  • Deal of the WeekYour money backIf we can't help you resolve the issue, you can submit a claim.

SECURE PAYMENTS

Only payments made by any of the following methods will qualify for buyer protection.
Credit CardDiscovery MilesbobPay EFTCash DepositbobBucks

SHOP WITH CONFIDENCE

Learn more about the conditions,
exclusions and the level of protection you enjoy on bidorbuy

Read More