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Buying Using "Buy Nows"

Instant buying at a fixed price. An item listed as a 'Buy Now' is a fixed price item which you can buy immediately, without placing a bid and waiting for the auction to close to find out if you're the winning bidder.

All 'Buy Now' listings have the buy now icon associated with the item listing.

Step 1: Read Item, Seller And Shipping Details

If the information you require is not provided on the item description page, you can always 'Ask the Seller a question' about a specific aspect of the item. You will be notified via email once your question has been answered.

Item Details

Read the item details carefully to ensure you make an informed purchase. The item description will contain information like whether it's new or secondhand, precise specifications of the item, an indicative market price – which is the indicative retail value of the item as provided by the Seller – as well as an image of the item for sale.

You can track an item throughout the duration of the listing by clicking on the plus sign associated with the listing (you will need to be logged in), and can view all the items that you're tracking through your My Bob Shop buyers page.

You can recommend the item to someone else by entering their email address. They will receive an email notification with the subject: 'See this item on Bob Shop'.

If you suspect a fraudulent listing, you are able to notify community watch who will investigate further. In order to report an item to community watch find the link below the full description of the item.

Warranty

Sellers can offer warranties such as 'Replacement warranty', 'Dealer warranty' and a 'Manufacturer's warranty' which means that if you purchase a faulty item, you could return it to the Seller who will have it repaired or replaced.

Guarantee

This is usually a money back guarantee, which means that if you are not satisfied with an item you have purchased, you can return it to the Seller for a refund.

Seller Details

On the right hand side of the item description page, you will find the Seller's details. This includes the Seller's Bob Shop username and ratings as well as an option to view all the other items that are listed for sale by this particular Seller. It is strongly recommended that you review the ratings a Seller has received from other Buyers before deciding whether to make a purchase from that Seller.

Shipping Charges And Payment Methods

Shipping charges are in addition to the cost of the item and can be different for each Sseller. Some Sellers have various shipping options and these charges must be added to your payment when completing the transaction.

A payment method is the method by which you pay the Seller for the item and shipping. Sellers have various options for payments, ranging from EFT's, Credit card payments etc.

Step 2: Place Your Order

Once you've reviewed all the details, you can choose to either 'add to cart' or to 'buy now'.

Adding it to your shopping cart means you can continue to browse for additional items on Bob Shop, albeit from different Sellers and then come back to your shopping cart to process all your orders at once. Bob Shop will automatically process items in your shopping cart from the same Seller in the same order, as some sellers have reduced shipping charges for multiple items.

'Buy Now' will take you to the 'Order details' page where you will confirm the payment method and the delivery address. Note that you can optionally set an alternative delivery address if for example the item is a gift for someone else.

'Proceed to step 2' will take you to the 'Order confirmation' page. Check that all the order details are correct, and if you have selected to pay via bobPay you will need to complete this transaction on the next page.

Once you have 'submitted your order' you will receive an email confirming the order and containing the Seller's details. If required, contact the seller to arrange for collection or shipping.