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Terms & Conditions | bobPay User Agreement | Billing Statement | Rating Rules | Listing Policy | Verified User Agreement | Privacy Statement | Affiliate Terms | SMS Terms & Conditions | Mobile Device Terms & Conditions | Stores Terms & Conditions | bobBucks Terms & Conditions | Buyer Protection Programme Terms & Conditions
:: Fees Only Apply to Sellers ::
At bidorbuy you can register, browse, search, bid on or buy items at any time, and with no charge. However, as a Seller when selling an item, you will be charged a Success Fee on successful sales only and in some cases a Listing Fee (e.g Priority Listing Fee).
1.1. Listing Fees
1.2. Success Fees
The Success Fee only applies if you successfully sell an item on bidorbuy. You will be charged a Success Fee based on the Winning Bid Amount for your item(s).
See the Fee Rate Card for detailed information on these fees.
Buy Now Items
If an item is purchased using the Buy Now function at the Buy Now price, for the purpose of calculating the Success Fee this Buy Now price corresponds to the Winning Bid Amount of a Standard Auction. Success Fees for Buy Now Items are therefore calculated in the same manner as Success Fees for Standard Auctions.
No Success fee is payable, however, certain Listing Fees do apply - see Fee Rate Card for more details.
Personal Offer Items
As a Seller you may optionally make offers to your runner up bidders at the amount they bid. If an item is purchased using the Second Offer function you will be charged a Success Fee based on the Second Offer price corresponding to the Winning Bid Amount of a Standard Auction. Second Offer Items are only available to previous bidders on closed Auctions as an offer initiated by the Seller for a certain period no more than one month after the close of the item.
Items That Are Sold to Runners-up
In the event the item is sold to the runner-up because the winning bidder defaulted, the Success Fee will be calculated using the Bid Amount of the runner-up's bid.
Here Is How the Success Fee Will Be Calculated:
You will be invoiced once a month, on the first working day of every month, for the activity on your bidorbuy account over the past month. An Electronic Tax Invoice/Statement will then be emailed to you.
You can view your bidorbuy account status at any time by accessing your bidorbuy account in the Member's area on the site.
There are three options for paying your bidorbuy fees:
IMPORTANT - By registering as a Seller on our site you give bidorbuy permission to charge/bill/deduct any fees or amounts owed from your nominated bank account, credit card registered on the site or available bobPay credit balance.
Debit Orders are subject to the following terms which you agree to:
3.1. I/We hereby authorise you to issue and deliver payment instructions to your banker for collection against my/our nominated account at my/our nominated bank on condition that the sum of such payment instructions will never exceed my/our obligations as agreed to in the Agreement.
Your credit card or bank account will be automatically charged / debited within 14 days of your Tax Invoice/Statement being issued.
If you are a Basic Seller, any fees incurred will be automatically debited from your current bobPay credit balance. If you list Classified adverts and use enhancements, you will be required to pay the fees in advance, either via credit card or with your available bobPay credit balance (if there is insufficient credit available, the full amount will be payable via credit card immediately). If you register as an Advanced Seller, you will be debited R10 (a take and return exercise) to validate the account details registered, the R10 is then credited back to your bidorbuy account. This applies to any changes in banking or credit card details.
You are responsible to ensure that there are sufficient funds for payment of your bidorbuy account every month. It is therefore your responsibility to check your current bidorbuy account balance from the Member's Area and request a Tax Invoice/Statement if necessary.
We require payment in full each month on bidorbuy accounts. Failure to make a payment, causing your bidorbuy account to become overdue, will result in your bidorbuy account incurring extra charges. If your account is disabled or blacklisted due to non-payment, we reserve the right to charge a re-activation fee of R500. Overdue bidorbuy accounts will be charged interest at the current Nedbank Limited prime interest rate from time to time and you could also be made liable for any legal fees incurred by bidorbuy on the attorney and own client scale including collection commission and tracing costs incurred. Your permission to sell on bidorbuy may be suspended for non- or part-payment of fees.
bidorbuy will attempt to debit any outstanding balance on your bidorbuy account from the previous month on the 7th of each month (or the nearest working day thereafter). If your account is settled before the 5th of the month bidorbuy will not attempt to debit your credit card or bank account.
4. Credits and Refunds (including SNC's - Sale Not Completed)
Credits are applicable for Success Fees only (Listing Fees and Enhanced Listing Fees are non refundable), and may be issued at the discretion of bidorbuy in the following cases:
Credits can only be claimed 7 days after the close of the Auction or Buy Now sale, and no later than 60 days after the close of the Auction or Buy Now sale. Before you can claim a credit, you must have attempted to contact the Buyer at least 3 times via email. (We may request you to forward these emails to us at any time, so please save copies of them.) To claim a credit, you will need to use the File a SNC Alert Wizard. Please Note - should you retract an SNC Alert you are still liable for paying the Success Fees for that particular transaction as we then deem the transaction to have been concluded or payment received.
If your credit request is successful, a credit will be made to your bidorbuy account within 14 days of your credit request being approved. A refund can then be requested. Refunds will not be given for any complimentary credits to your bidorbuy account.
If in any event bidorbuy, in its sole discretion, finds that a user files invalid or fraudulent SNC (Sale Not Complete) claims, we reserve the right to immediately suspend, disable or blacklist the account and remove the ability to access or trade on the bidorbuy platform.
Terms & Conditions | bobPay User Agreement | Billing Statement | Rating Rules | Listing Policy | Verified User Agreement | Privacy Statement | Affiliate Terms | SMS Terms & Conditions | Mobile Device Terms & Conditions | Stores Terms & Conditions | bobBucks Terms & Conditions |