Q:
Hi,
I would like to know if the HTC HD2 is a geniune HTC phone, and if I will have local support for this phone if I experience any problems with it.
Something smells fishy about shipping the phone directly from Hong Kong to my address - then I will be liable for the import duties and taxes on the phone!!! And you said that there are no hidden costs???
I am interested in a HD2, but I am hesitant to buy from you because with the added import duties, it will cost me the same as at any other local supplier that can give me local product support. - Asked by
wikusb (
11 
)
11 Feb 10:09
A:
Hi, please see our feedback, we only sell 100% Original & Authentic goods. Our item page further states we are based in Hong Kong, handsets are shipped from HK and to SA and are delivered to you or available for collection in JHB. Any Taxes, Duties, Disbursements are for our account hence the price listed is final and there are no additional charges whatsoever ! As the handset is imported, the local agents are under no obligation to honour the warranty. We offer 14 day exchange only after that, we can assist you in having the unit repaired but naturally at a cost to you.
11 Feb 10:31