Main centres: | 1-3 business days |
Regional areas: | 3-4 business days |
Remote areas: | 3-5 business days |
| ||||||||||
SHIPPING 10 days combining, one shipping fee! We ship worldwide. Tracking Numbers supplied Gemstones
TERMS We offer a 100% money back guarantee on each item. Refund or exchange within 7 days if you are dissatisfied. You just mail the item back in the original condition and a refund/ replacement will be sent. Although out pictures are very accurate, colour may not match exactly as the real item due to variations in computer monitors. Some gems may be colour enhanced or fracturefilled to enhance beauty but this will be disclosed on each item.We are human though and also make mistakes. | CUSTOMER SERVICE Winners will receive a welcome email from us with all the details needed. We endeavour to answer all emails promptly but do need the odd day off on weekends so please be patient. email or "ask seller a question" FEEDBACK POLICY We always provide positive ratings and excellent feedback . Please do not bid unless you intend to pay. Before leaving neutral or negative feedback for us for any reason, please email us with the problem first. We will settle all disputes by mutual agreement. PAYMENTS - Electronic Fund Transfers (Internet Banking), - Cash/ cheque deposits - please add 2% for banking fees and
For your added security we are also verified by Bidorbuy. Please use only your Bidorbuy username or your name as your banking reference. | |||||||||