Up to 20 items may be combined over 14 days. Tracking numbers are sent. We ship worldwide. If unsure about shipping or combined shipping fee, please feel free to contact me through "Q & A" or email.
Tracking number supplied.
We offer a 100% money back guarantee on each item. Refund or exchange within 7 days if you are dissatisfied. You just mail the item back in the original condition and a refund/ replacement will be sent. We do not charge a re-stocking fee. Shipping fees and return shipping charges are non-refundable. Although out pictures are very accurate, colour may not match exactly as the real item due to variations in computer monitors.
Some gems may be colour enhanced or fracturefilled to enhance beauty but this will be disclosed on each item.We are human though and also make mistakes.
Within 24 hours of winning an item you will receive a welcome email from us with all the details needed. We endeavour to answer all emails promptly but do need the odd day off on weekends so please be patient. email or "ask seller a question"
We always provide positive ratings and excellent feedback . Please do not bid unless you intend to pay. Before leaving neutral or negative feedback for us for any reason, please email us with the problem first. We will settle all disputes by mutual agreement.
We accept Electronic Fund Transfers (Internet Banking). Cash/ cheque deposits - please add 2% for banking fees.
For your added security we are also verified by Bidorbuy.
If combining items please only pay once when you have finished combining and not individually for each auction won. If you need any clarification on total prices or shipping fees please email us and we will send a breakdown.
Please use only your Bidorbuy username or your name as your banking reference.