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Rolex , Breitling, Omega , Tag Heuer Service/Repair

Rolex , Breitling, Omega , Tag Heuer Service/Repair

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Store Details

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Joined 8 Sep 2005
Pretoria / Tshwane
bidorbuy ID: 67166873


Luxury Time is a South African web based company and we specializes in discounted brand name watches & has been in business for 6 years. Our specialty is famous brand name timepieces such as TAG Heuer, Omega watches, Baume Mercier, Chopard watches, Concord, Cartier watches, Jaeger LeCoultre, Maurice Lacroix, Ulysse Nardin, Bedat, Breitling & many more.

Why wait weeks or even Months for your watch to be serviced?

We can Service/repair your watch in 1-2 Weeks

We use the exact same watchmakers that any AD whould send your watch to.

We Only use 100% Genuine parts.

The price Includes all Minor spares/if any other costs involved the customer will be informed before any work is done.

Free pickup and Delivery.

Once payment has been made we will come and collect the watch on the same day.

 Customer Service Procedure

  • Customer will be provided with a written estimate before work commences, to be valid for (30) thirty days if the customer does not agree to go ahead with the repair immediately.
  • Customers will be advised of any increase in the cost of work (over 10%) before the work is completed and will not be liable for any increase in price not notified or agreed in writing.
  • Luxurytimes may elect to take a deposit on any work especially in cases where the cost of the repair could exceed the value of the timepiece.
  • Customers will be advised of completion date on all work once the go-ahead has been given. The customer will be advised once the work is actually completed.
  • Luxurytime will complete the service within 5-10 business days after go-ahead unless work cannot be completed due to external factors e.g. Availability of replacement parts or contracted work. (Case or dial repair).
  • Luxurytime will advise customers of any delay in completion of the repair due to unforeseen circumstances.
  • Luxurytime will return work in the same state of completeness/assembly as when received if any quote/estimate is not accepted or cannot be completed to luxurytime standards. No responsibility will be taken if the estimate/quote requires disassembly. In cases where the watch may be badly rust affected it is Luxurytime's responsibility to inform the customer that it may not be possible to return the piece in the same condition if the customer elects not to proceed with a repair.
  • Luxurytime customers may elect not to complete or undertake a service procedure on a clock or watch if:-
    The watch (movement or case), is corroded or damaged to such an extent that the performance of the timepiece will be impaired.
    Original or suitable replacement parts cannot be obtained. 
    The case of the watch is in such a condition that it no longer protects the movement or module as originally intended. 
    The design or quality of the watch or clock prevents work from being completed to Rolex standards.
    Water- resistant watches will not be guaranteed if the customer has specifically requested that the testing not be done at the time of the original service. In this instanceLuxurytime may elect to ask the customer to sign a disclaimer.
  • Luxurytimes may elect not to replace batteries in water-resistant watches if the customer declines to have the watch tested for water resistance. If the member replaces the battery under these circumstances no warranty will be offered and the member may ask the customer to sign a disclaimer. 
  •  Luxurytime Customers will adhere to Luxurytime's Code of Ethics in all business dealings.

Luxurytime customers will warrant all service work for a period of (12) twelve months from date of completion of work (not date of collection of repair). This warranty will NOT cover the replacement of components or damage caused by MISUSE. There is no warranty on partial repairs e.g., re-fitting hands, glasses, crowns etc.

Warranty & Guarantee:

Warranty Offered Warranty Type: Dealer

1 Year Luxurytime Warranty

Money Back Guarantee Offered Replacement Guarantee:

7 Days: Read Customer Service Procedure above

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Buyer Feedback for luxurytime386

Breitling Avenger Skyland Men's Watch
Excellent. prompt response always. promised were made and always kept I will definitely use Luxury Time again. 10 out of 10¿¿
rated on 09 Jun 2017
No 5 Crest Villas10
Tag Heuer Aquaracer Men's Watch
Great service and great product, will do business with the buyer again.
rated on 08 May 2017