Hi This is Ahmed Speaking!I Bought a chain and bracelet set from you about 2 months ago and you assured me that it is guaranteed fro 2 years but my chain plating is already almost completely off what do I do in this case? - Asked by Asigneur
21 Oct 11:31
Good day. Please return for a replacement.
Please also be advised that although it is guaranteed for 2 years, it being plated, should be cleaned at least every 2 days to remove any sweat and dirt in order to keep it nice. also rather refrain from bathing or swimming with these items.
I have neglected to give you the info and do apologize.
UPDATED: 21 Oct 11:38
Can you perhaps give me a order number or the user name under which you placed the order for your items.
21 Oct 11:36