Q:
Hi This is Ahmed Speaking!I Bought a chain and bracelet set from you about 2 months ago and you assured me that it is guaranteed fro 2 years but my chain plating is already almost completely off what do I do in this case? - Asked by
Asigneur (
82 
)
21 Oct 11:31
A:
Good day. Please return for a replacement.
Please also be advised that although it is guaranteed for 2 years, it being plated, should be cleaned at least every 2 days to remove any sweat and dirt in order to keep it nice. also rather refrain from bathing or swimming with these items.
I have neglected to give you the info and do apologize.
Kind regards
Hilda
UPDATED: 21 Oct 11:38
Can you perhaps give me a order number or the user name under which you placed the order for your items.
Kind regards
21 Oct 11:36
by Doreen1964 (83
by shutema (2)
by jenna2008 (92