• How to Buy
• How to Sell
• bidorbuy Safety and Trust Programme
• Customer Care
• My bidorbuy Account

Step 1: Register yourself

You need to be a registered user to be able to buy on bidorbuy. Click on the Join Now link to register yourself.

» Click here to know more.

Step 2: Find an item

Search for your item using the 'Keyword Search' box or 'Advanced Search' link, or browse the categories and sub-categories to find your item. You can activate a list of items in their category by clicking on the 'Category map' link.

» Click here to know more.

Step 3: Read the 'Item' Page

Once you have found your item, click on the title to reach the 'Item' page. Read this page carefully. Take note of the item, transaction and seller's details. Know the 'Warranties', 'Guarantees', 'Payment Methods' offered and the 'Shipping Charges'.

Step 4: Place and Confirm your Order/Bid

Once you have read the 'Item Page', click on 'Buy Now' or 'Bid Now' to place your order/bid. If you have not logged in yet, you will be prompted to do so at this point. Select the 'Payment Method', specify the 'Shipping Details' and confirm your order/bid.

Note: If you have not given your contact details when you registered, you will be asked to do so before the 'Order/Bid Confirmation'.

Step 5: Review and Submit your Order/Bid

Post Ordering Process

• 'Auctions': Once you have placed your bid, you will be informed of this bid by e-mail. If another user outbids you, you will also receive an email informing you of this. If you wish, you may bid higher on the same item. If you win the auction, you will also receive an e-mail displaying the 'Pay Now' button. Click on this button to select the 'Payment Method' and specify the 'Shipping Details'. Once you have chosen how you will pay, contact the seller, if required, and arrange for the delivery.

• 'Buy Now': Once you have placed your order, you will receive the order and seller's details via email. Once you have chosen a 'Payment Method', contact the seller, if required, and arrange for the shipping of the purchase.

• 'Classifieds': Once you have responded to a 'Classified', you will receive the seller's contact details via e-mail. The seller will also receive an e-mail containing your response to the 'Classified', and your contact details. You should contact the seller to complete the sale.

  NOTE: Please remember to keep proof of your payments, such as proof of payment from your bank.

Step 1: Register Yourself

You need to be a registered seller to be able to sell on bidorbuy. If you are not already registered as a buyer click on the Join Now link to register yourself. You will then be required to register as a seller by entering a guaranteed form of payment (bank or credit card details).

» Click here to know more about our new process.

Step 2: Create a Listing

Click on the My bidorbuy link. If you are not yet logged on, you will be prompted to do so at this point.

Listing an item: Once you are on the 'Selling' tab of My bidorbuy, if you are selling an item on bidorbuy for the first time, click on the 'Listing Wizard' link below the section entitled 'Sell Items'.

» Learn how to list an item using: Auctions | Buy Now | Classifieds » Click here to learn more about how to sell.

After the Sale:

• Inform the buyer about payment and shipping/posting details.
• Deliver the items to the buyer.
• Pay the relevant fees to bidorbuy

» Learn the post sale process of: Auctions | Buy Now | Classifieds
» Selling Tips

bidorbuy promotes an absolutely safe, secure and transparent trading environment. We strongly believe in having a trustworthy community of buyers and sellers so that no one is at risk of being defrauded.

We have put a few processes in place to create this secure and safe environment:

• The Ratings System: Users' comments are valued
• Money Back Guarantee: Buyers' chance to get a refund
• Community Watch: Users alert bidorbuy about suspicious activity
• Buyer Protection Programme: bidorbuy protects buyers in case of fraud
• Seller Monitoring: Guard against fraudulent sellers

» Click here to know more about the bidorbuy Safety and Trust Programme.

At bidorbuy, we believe in walking that extra mile to make our customers feel comfortable and secure on the site. If you are facing any problem with the buyer, seller, or with the item that you have received during the process of making or receiving payments, our team will make sure your problem is solved as early and efficiently as possible. We have put a few procedures in place so that you have an absolutely peaceful, easy and enjoyable trading experience.

These procedures are:

• Contact Customer Care - For all general queries
• The Buyer Protection Programme - bidorbuy protects buyers in case fraud is committed
• Community Watch - Users alert bidorbuy about suspicious activity

» Click here to know more about 'Customer Care' at bidorbuy.

The 'My bidorbuy' section helps you manage your selling and buying activity on bidorbuy. It is almost like having your own homepage once you have logged on. It is packed with features that make trading not only easy, but also fun.

» My bidorbuy - Seller View
» My bidorbuy - Buyer View