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Launched in 2008, Neux Winner of the 2011 top seller award provides online buyers the best value for money, superior after sale service and a huge variety of high-end products at great pricing
With years of experience, we have built a reputation of bringing end users innovative products making us your one-stop destination for all shoppers, merchants and market enthusiasts
Neux prides itself in having strong business values, our motto is to bring alive the true spirit of shopping.
Consumer is responsible for all shipping fees which are stipulated on listing page
All orders are shipped using local courier and the postal service. We currently do not allow collections
We ship throughout South Africa. To check whether we can deliver to destinations outside South Africa please contact us by bidorbuy question and answer system
Payment is required in full before order is released
We accept bank transfer payments, credit cards and cheques are not accepted
Payment is required to be made within 4 days from time of purchase or from auction end time
All emails under normal circumstances are replied to within 1 working day, your order number must be noted in the subject of the mail sent for easier and faster response
If you receive damaged goods we must be notified within 24 hours of receiving the goods, you MUST open the parcel straight away to check for breakages, as obviously we cannot be responsible for a customer dropping the product and causing damage.
Any return must be authorized before sending goods back
Operating hours are from Monday to Friday 9am – 5pm excluding public holidays.