No confirmation of payment being received or that product had been dispatched, took two weeks to arrive and on arrival dvd was damaged with seller not responding to query...
1) we never confirm payment was received from any of our buyers.2) you chose standard mail with no tracking number, we only inform clients of dispatch when they have a tracking number, another thing that clients are more than happy with.3) it took the SA post office 2 weeks to deliver the dvd, not us.4) the SA post office damaged the disk, not us - we use the most protective jiffy bags for packaging and purchases do not come with a warranty, if they did the auction would have stated that. Responded 05 Oct 2007
Please explain why i only recieved parcel 2day 18/10/07 and why cd/dvd is visibly written but no programs are on the disk - tried various equipment to open programming - to no avail
20 Sep 2007
hi there, please note its a dvd, NOT a cd! we do test each item before sending it, however if you are having problems please use a LG DVD Rom / Writer to read the disc (it was burnt with a LG drive). Usually the problem is that the DVD media is not compatible with some older drives. Thanks - PS you only received it today because the SA post office takes ages to deliver! I remember sending off your package ages ago Responded 18 Oct 2007
Your tracking number is PA269465945ZA - this was emailed to you. I have scanned it in and the item is waiting at the Zeerust Post Office, who have dispatched a first pickup note. Please take your proof of identity there to collect the item. And please reverse the rating Responded 27 Aug 2007