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Terms & Conditions | bobPay User Agreement | Billing Statement | Rating Rules | Listing Policy | Verified User Agreement | Privacy Statement | Affiliate Terms | SMS Terms & Conditions | Mobile Device Terms & Conditions | Stores Terms & Conditions | bobBucks Terms & Conditions | Buyer Protection Programme Terms & Conditions
TERMS AND CONDITIONS OF THIS SITE
This agreement was last revised on 12 August 2014
of Ground Floor, Building 2
Silverpoint Office Park
22 Ealing Crescent
Bryanston, South Africa ("bidorbuy").
You have arrived at our terms and conditions for use of this Site by you. These terms and conditions, together with the bobPay User Agreement, Billing Statement, the Rating Systems Rules, Listing Policy, Verified User Agreement, Privacy Statement, Affiliate Terms and Conditions, SMS Terms & Conditions, Mobile Device Terms & Conditions, Stores Terms & Conditions and bobBucks Terms & Conditions and Buyer Protection Programme Terms & Conditions (the "Annexures") form this Agreement.
This Agreement is a binding agreement between you and bidorbuy. It also sets out some of the terms and conditions governing you selling and purchasing goods and services on this Site, so please read it carefully. If you are uncertain, or you do not agree with the terms and conditions or any of the Annexures then you should not accept them.
We will provide you with the Services only once you have accepted the terms and conditions of this Agreement by clicking on the "I ACCEPT" button when registering with us.
By entering any and all personal information on this Site in the creation of an account, in registering with bidorbuy, in making a sale or purchase, participating in an auction and/or by accepting this Agreement, you consent to the processing of your personal information by bidorbuy in terms of the Protection of Personal Information Act.
PART 1: DEFINITIONS
"Agreement" means these terms and conditions, the bobPay User Agreement, the Billing Statement, the Rating Systems Rules, the Listing Policy, Verified User Agreement, Privacy Statement, Affiliate Terms and Conditions, SMS Terms & Conditions, Mobile Device Terms & Conditions and the Stores Terms & Conditions and bobBucks Terms & Conditions and Buyer Protection Programme Terms & Conditions (the "Annexures");
"bidorbuy Guidelines" means the guidelines issued by bidorbuy from time to time governing the offering for sale and sale of, and the offering to purchase and purchase of, goods and services on this Site;
"bobPay" means the payment service offered by bidorbuy whereby bidorbuy acts as an agent collecting funds from Buyers on behalf of Sellers;
"Buyer" means a person, firm or company who makes a bid for, and/or purchases, any goods or services offered for sale on this Site;
"Buy Now Item" means an item in which a Buy Now Price has been specified for the relevant goods or services offered for sale by the Seller, and to which the item procedures as in Clause 6 (as applicable) apply, except that a bidder may at any time choose to purchase the relevant goods or services at the Buy Now Price;
"Buy Now Price" means the price specified by the Seller for goods or services offered by the Seller for sale at a Buy Now Item;
"Confirmation Notice" means the notification set out in Clause 10.1;
"Fees" means any charges which bidorbuy charge as per the Billing Statement;
"Indemnified Party" means each of bidorbuy, its officers, employees, contractors, consultants and agents from time to time, and any related entities, associates or affiliates of bidorbuy, and each of their respective officers, employees, contractors, consultants and agents from time to time;
"Intellectual Property Rights" means industrial and intellectual property whether protected by common law or under statute including (without limitation) copyright and neighbouring rights, all rights in relation to inventions (including registered patents and the benefit of any applications for a patent), plant varieties, plant breeders, registered and unregistered trade marks, registered and unregistered designs including drawings, circuit layouts and all other rights resulting from intellectual activity in the industrial, scientific, literary or artistic fields anywhere in the world;
"Listings" means the offering for sale, placing of or creating of any type of auction or buy now on this Site;
"Personal information" or "Your information" means “Personal information”, “your information” or “information” are used interchangeably in this Agreement and all mean any and all information you provide to us in using this Site including, but not limited to:
- Your registration details including your name, address, telephone and fax numbers;
- Your credit card details or any other financial information;
- Unique identifiers including your company name and VAT number;
- The information that we learn about you as a result of your use of this Site, including without limitation, through the goods and services you post on this Site if you are a Seller and the goods and services you bid for and/or acquire if you are a Buyer;
- The information obtained from you in confirmation of your identity, address and contact information for security and verification reasons;
- That information defined as personal information in section 1 of the Protection of Personal Information Act.
"Seller" means a person, firm, company or entity who offers for sale, or sells goods or services on this Site:
"Services" means the online auction, Buy Now and Classifieds services provided by bidorbuy by which a person, firm or company may sell or buy goods or services on this Site;
"Site" or "Website" means the Internet website by which bidorbuy offers the Services from time to time, currently www.bidorbuy.co.za.
"Standard Auction" means an auction to which the auction procedures in Clause 6 (as applicable) apply;
"Trade" or "Trading" means any form of listing on the Site, including but not limited to, Standard Auctions, Buy Now Items, Reverse Auctions and Credit Card Guaranteed Auctions;
"VAT" means any value added tax, or other consumption tax;
"we", "us", "our", "ourselves" and "bidorbuy" are used interchangeably in this Agreement and all mean bidorbuy;
"you" or "your" means you, whether as a Buyer and/or you as a Seller, as the case requires, or otherwise, and your successors and permitted assigns; and
PART 2: AUCTION TERMS AND CONDITIONS
1 Trading on this Site
1.1 As we are not involved in any sale and purchase of any goods and services on this Site, save for providing a venue for an auction of goods and services, and as described in Clauses 10.1 and 10.3, you hereby agree and acknowledge that we:
1.1.11 will not become involved in any dispute between any Buyer and Seller arising out of, or in connection with, the completion of any sale and purchase of any goods or services on this Site, or with this Agreement, whatsoever.
1.1.12 We do not act as agent for either the Seller or the Buyer in either the making of the offer, by the placement of the goods on the site for auction, the acceptance of such offer nor the acceptance of the bid by the seller.
1.2Should you as the Seller or Buyer obtain any personal information pertaining to a Buyer or Seller, as the case may be, for any or all purposes listed in clause 13.4.1 of this Agreement, you hereby represent and warrant to us, the Seller or Buyer, as the case may be:
1.2.1 that you will respect the privacy of the Buyer or Seller and fulfil any other obligations in terms of clause 13.4.2 of this Agreement; and
1.2.2 that you will comply with the provisions of the Protection of Personal Information Act, insofar as it applies, in processing any and all personal information pertaining to such persons whether obtained from bidorbuy, the Seller or Buyer themselves.
1.3In trading on this site, you agree and acknowledge that we cannot and do not, nor do we represent or hold out that we can or could control:
1.3.1 how the Seller or Buyer processes your personal information;
1.3.2 whether the Seller or Buyer processes your personal information in accordance with the Protection of Personal Information Act insofar as the Act applies; and/or
1.3.3 where or to whom your personal information is transferred by the Seller or Buyer during or after the sale or purchase of any goods on this Site by yourself.
1.4In trading on this site and agreeing to and acknowledging the contents of clause 1.3 above, you further agree to and acknowledge that during or upon completion of the sale and purchase of goods and services and/or an auction, bidorbuy is no longer responsible for or liable in respect of:
1.4.1 any personal information that may be exchanged between the Buyer and the Seller for any or all of the purposes stipulated in clause 13.4.1 of this Agreement;
1.4.2 any personal information that may be provided to the Seller with the Buyer’s authorisation in terms of this Agreement or vice versa;
1.4.3 the manner in which such personal information is processed subsequent to such an exchange between the Buyer and Seller;
1.4.4 a failure on the part of the Seller or Buyer as the case may be, to process such personal information in accordance with the Protection of Personal Information Act insofar as the Act applies; and/or
1.4.5 the transfer of any information by the Seller or Buyer to a third party.
2 Provision of Services
2.1 We will provide you with the Services.
2.2 We will provide you with a username and password in order to login as required.
2.3 We reserve the right to alter or vary your preferred username and password at any time and will notify you of any such alteration (by email where possible).
2.4 You agree to provide all necessary equipment, network connections and software to access this Site.
2.5 You agree that bidorbuy may restrict and/or terminate its services to you at any point in time if bidorbuy, in its sole and absolute discretion, elects to do so and without having to furnish any reasons for doing so.
3.1 Registering, bidding on, buying and creating items on this Site do not attract a fee.
3.2 Selling on bidorbuy will incur Success Fee charges to your bidorbuy Account. It is a condition of using the Services that you agree to this and the fee structure, billing and credit rules as described in the Billing Statement. If you do not agree to this condition, then please do not accept these terms and conditions.
3.3 We may choose in our sole discretion to change our fee structure, billing and credit rules from time to time and such changes shall be effective forthwith.
3.4 We may choose in our sole discretion to change our fee structure, billing and credit rules from time to time, for promotional events and such changes are effective for the dates specified when we post such a promotion on this Site.
3.5 We reserve the right in our sole discretion to alter or remove any Services or withdraw any Services offered. In the event that we introduce a new Service, any fees for that Service will take effect from the launch of that Service, unless otherwise stated.
3.6 Unless otherwise stated, all fees are quoted in South African Rands and are inclusive of VAT.
3.7 Users are given the right to sell items on this Site by paying the relevant fees. This does not involve purchasing the rights to the actual web pages, which remain the property of bidorbuy; we reserve the right in our sole discretion to place third party advertisements on the pages without your consent or payment to you.
3.8 bidorbuy reserves the right to charge a R500 administration fee to re-activate restricted, disabled or blacklisted accounts.
4.3 In addition to any other rights we may have under this Agreement, if you fail to comply with Clause 4.2, we may prevent you from participating in any auction on this Site, or using the Services.
4.6 In addition to Clause 4.4 and and Clause 4.5, you represent and warrant to us and separately to the successful Buyer that:
4.7 The Seller may set a reserve price, or minimum price for the goods and services, but that reserve price or minimum price, as the case may be, must not be set out in the information provided about the goods or services to which that reserve price or minimum price, whichever is applicable, applies, or otherwise disclosed to any person at any time.
4.8 In the information provided about the goods or services the Seller offers for sale, or sells on this Site, the Seller must set out the terms and conditions for sale of those goods or services, including the following:
4.9 If you are a bobPay approved Seller there is a flat payment-processing fee of 5% payable on all payments conducted through bobPay Credit Card. This fee is over and above the standard Success Fees charged by bidorbuy and will be deducted directly from the amount collected from the Buyer on behalf of the Seller. Currently there are no fees charged for payments made through bobPay EFT.
4.10 If you are a bobPay approved Seller and you receive payments through the bobPay Service, you are not protected against a subsequent reversal of the transaction. In the event that the sender's transaction is reversed for any reason you will owe bidorbuy for the amount of the reversed transaction plus any fees imposed on bidorbuy as a result of the reversal.
6.1 The rules for conducting auctions on this Site are as follows:
7 Ratings, Comments and Feedback
7.1 It is a condition of using the Services that you agree that feedback, comments and ratings scores may be provided about you as described in the Rating System Rules. If you do not agree to this condition, then please do not accept these terms and conditions.
7.1.1 You are only permitted to rate a user who is a Seller if you have interacted (bought from, won an auction, completed an order) with that Seller, and if you were the successful bidder in an Auction or Buy Now and completed the purchase of those goods or services with that Seller ("Rating Criteria"). You may not provide a rating for a Seller outside the Rating Criteria.
7.1.2 You are only permitted to rate a user who is a Buyer if you have interacted (concluded a sale) with that Buyer, and where that Buyer was the successful bidder in your Auction or Buy Now and with whom you have completed the sale of those goods or services ("Rating Criteria"). You may not provide a rating for a Buyer outside the Rating Criteria.
7.1.3 Comments and ratings cannot be edited once submitted. Therefore please be cautious when adding your comment, as you are unable to edit it once you have submitted it. You could also be held liable for damage(s) to the User if legal proceedings are taken against you for your comment.
7.1.4 You may not abuse the rating system. Abuse of the system includes using accounts of your friends or your own secondary accounts to lower the rating of another member or raise your own rating. Threatening, abusive, racially vilifying, discriminatory or profane language is also an abuse of the system and is not allowed.
We would like to promote and preserve free speech and therefore will remove feedback only in exceptional circumstances. bidorbuy reserves the right to delete any rating at its sole discretion upon an investigation into the rating (although we are not obliged to do so). If you feel that you have received an unfair rating or you have evidence of any abuse of the Rating System, please contact us on email@example.com and we will investigate the matter. Please note that this investigation may take several weeks.
Circumstances where bidorbuy may delete a rating include, but are not limited to:
7.2 If you believe a statement made about you pursuant to Clause 7.1 is untrue, misleading or deceptive or defamatory (" Questionable Statement "), please contact us at firstname.lastname@example.org and we will conduct an investigation. As a result of an investigation, we may (although we are not obliged to) remove the Questionable Statement. Whether or not we conduct an investigation, and irrespective of whether we remove the Questionable Statement, and even if we do not conduct an investigation, because you do not contact us or for any other reason, you hereby release us and forego any rights you may have had against us in relation to the Questionable Statement or any statement made about you pursuant to the Rating System Rules and agree that you will not make any claims or demands, or take any action, issue or maintain any proceedings or suits against us in relation to the Questionable Statement or any statement made about you pursuant to the Rating Systems Rules or otherwise, in connection with this Site, or your use of this Site.
7.3 The decision to hold an inquiry or not is entirely within our discretion and we will not be obliged in any way to entertain any representations in this regard.
8.1 In addition to Clause 6.1.4, we may request you to provide your valid and current credit card or bank account details to us at any time, whether before or after the bidding commences in respect of any goods or services, or at any time whatsoever.
8.2 In addition to any other rights we may have under this Agreement, if you fail to comply with Clause 6.1.4 or 8.1, we may prevent you from participating in any auction in respect of any goods or services, or using the Services unless and until you provide those credit card details to us.
8.3 By initiating and sending payment through bobPay you acknowledge that bidorbuy may obtain the funds by any one or combination of the following means; by debiting the funds from your bidorbuy account, obtaining the funds per your instructions by debiting a bank account that you designate or charging your credit card. When you send a payment, until that payment is accepted by the recipient (which may occur instantly), you remain the owner of those funds and bidorbuy holds those funds as your agent, but you will not be able to withdraw those funds or send the funds to any other recipient unless the initial transaction is cancelled.
8.4 In providing us with the information specified in clause 6.1.4, clause 8.1 or clause 8.3 above, you consent to the processing and/or further processing of such personal information by bidorbuy in accordance with the Protection of Personal Information Act.
8.5 In making use of the bobPay service you also acknowledge that (i) bidorbuy is not a bank and the Service is a payment processing service rather than a banking service, and (ii) bidorbuy is not acting as a trustee, fiduciary or escrow with respect to your funds.
9.1 We reserve the right in our sole discretion to alter or remove any information or withdraw any goods or services offered for sale by you, or a bid placed by you, if:
10 Completion of Sale and Purchase of Goods or Services
10.2 Following receipt of the Confirmation Notice the Seller and the successful Buyer will be solely responsible for the following matters, including, but not limited to:
10.3 Each Buyer agrees that we, or our nominated agent, may undertake any necessary credit checks on that Buyer's credit card and authorise us to provide those credit card details to the Seller in the relevant Confirmation Notice where such information was required and specified by the Seller under Clause 4.8.
10.4 We have no involvement in the sale and purchase of any goods and services other than providing a venue for an auction and as described in Clauses 10.1 and 10.3 so we will never accept returns of any goods and services purchased on this Site as we are not the Seller. You must therefore direct all enquiries, of whatever nature, including, but not limited to, goods and services being of a defective nature, not fit for a particular purpose, or non-delivery of any goods and services, to the Seller, at whose sole discretion, the goods or services may be replaced or the price refunded.
10.5 Property Auctions - The successful conclusion of a Property auction is subject to the signed acceptance (signed contract) of the offer (final winning bid amount) by the seller or their duly authorised representative.
PART 3: GENERAL TERMS AND CONDITIONS
11.2 By accepting this Agreement and any notifications of changes to this Agreement, you also agree to accept and be bound by any changes made by us under this Clause 11. In any event, your continued use of the Services after any changes to the terms of this Agreement have taken effect in accordance with Clause 11.1, will be deemed to be your acceptance of those changes to the terms of this Agreement.
12.1 You agree to promptly inform us of any breach by you of the terms of this Agreement and of any conduct of another user that you think may be a breach of this Agreement, whether the conduct has ceased, is continuing, or may occur in the future.
12.2 You agree that we may and will monitor your conduct if we believe that you are not complying with the terms of this Agreement. If we do, then we will respect your confidentiality, unless:
12.2.1 doing so would or could implicate us in criminal behaviour, a civil wrong, or any other claim by a person for which we may have to pay compensation;
12.3 If we believe, whether or not we have conducted any monitoring, that you are not, or may be in danger of not, complying with any of the provisions of this Agreement, then we may send you a warning asking you to rectify your conduct (although we will not be obliged to do so).
13.1 In using this Site, you must not:
13.2 Any links or references (direct or indirect) to other web sites on this Site are provided for your convenience only and do not, and are not an express or implied endorsement by us, of those web sites, or the products and services contained on those web sites.
13.3 The information and material contained on this Site has been prepared in accordance with the laws of the Republic of South Africa for use in the Republic of South Africa only. It may not comply with the laws of any other country. We make no representation that the information and material contained on this Site complies with the laws (including any intellectual property laws) of any country other than the Republic of South Africa. If you choose to access this Site from outside the Republic of South Africa, you do so at your own risk and will be responsible for ensuring compliance with the laws of the country in which you are located.
13.4 Using information about other bidorbuy users -
13.5.1 You will not mislead others.
13.5.2 You will not engage in spamming, indiscriminate advertising, unsolicited commercial email, cyber squatting or typo squatting.
13.5.3 You will not operate or utilise a web site or email link to web sites that contain or promote any of the following types of content: libellous, defamatory, obscene, pornographic, abusive, violent, bigoted, hate-oriented, illegal, cracking, hacking or warez, or that offer any illegal goods or services, or link to a web site(s) that do so.
13.5.4 A user may only have one bidorbuy account. If a user you refer provides any fictitious information or opens more than one bidorbuy account, you will not be compensated for this user and should you be suspected of abusing the programme your affiliate status will be revoked without payment of any outstanding funds. The affiliate may not create accounts or referrals for the purpose of earning more referral fees.
13.5.5 You will not place any referral links on any pages of the bidorbuy web site.
13.5.6 You will not directly or indirectly offer any incentive to users that result in referral fees without written permission from bidorbuy.
13.5.7 You are required to be registered as a user on bidorbuy.
13.5.8 You are at least 18 years of age, have a valid South African identity number and a South African bank account.
13.5.9 Other than through the content provided by bidorbuy you may not use any of the bidorbuy company trademarks (or variations thereof) without written permission from bidorbuy.
13.5.10 As of 1st April 2010, third party advertising programmes such as Google Adwords, Bing and Yahoo Search may not be used as part of the bidorbuy Affiliate Programme. Failure to adhere to this will result in your Affiliate status being revoked without payment of any outstanding funds.
13.5.11 Unless the correct tracking link is used you will not be rewarded for your referrals. bidorbuy will not take any responsibility whatsoever for incorrect or broken links used by affiliates resulting in referrals not being tracked.
13.5.12 Only referrals captured by the bidorbuy Affiliate Programme will be rewarded. Any other disputed referrals, for any reason, will not be rewarded.
13.5.13 Compensation payable to affiliates will be calculated on the first day of the month for all transactions that took place in the previous month.
13.5.14 Payment will then be made within 30 days provided the total balance owed exceeds R250.00 (Two Hundred And Fifty Rand).
13.5.15 To receive payment affiliates may be required to provide an official invoice in accordance with the South African Revenue Services.
13.5.16 Affiliates will be compensated based on the reward scheme published on the bidorbuy web site, which may be adjusted from time to time at the discretion of bidorbuy.
13.5.17 bidorbuy reserves the right to withhold payment of affiliate rewards or to remove a user's ability to participate in the Affiliate Program should the users, referred to bidorbuy through the Affiliate Program, be of a low quality. Low quality users may include, but are not limited to the following:
13.5.18 These Terms and Conditions may change without notice and will take effect immediately upon being posted on the bidorbuy web site.
13.5.19 bidorbuy may withdraw this Affiliate Programme provided a minimum of 30 days notice is given to participating affiliates.
13.5.20 Should you breach any of these Terms and Conditions, or for any other reason at the sole discretion of bidorbuy, your Affiliate status may be revoked without payment of any outstanding funds.
Please read more about the Affiliate Programme.
13.6 Notwithstanding, and in addition to any other provision of this Agreement, you agree to comply with any laws applicable to you when using this Site and the sale or purchases of goods or services that you undertake as a result of using this Site.
13.7 You agree not to harass, intimidate or threaten any of the bidorbuy staff or any users of the bidorbuy website in any way or form and failure to do so may, in bidorbuy's sole discretion, result in the cancellation or restriction of your bidorbuy account.
14 Entering into this Agreement
14.1 You represent and warrant to us:
14.2 Transactions in case of a minor
14.2.1 If you are under 18 years of age or if you are not legally permitted to enter into a binding and enforceable agreement, then you may not register as a user or make use of the services of bidorbuy, unless you are duly supervised by and you have obtained the consent of your parent or legal guardian or spouse.
15 Licence of, and Use of, your Information
15.2 Subject to Clause 15.1, we agree to use your information only in accordance with the Privacy Statement below. If you do not agree with the terms of the Privacy Statement, please do not accept these terms and conditions.
15.3 We further agree and/or undertake to process your personal information in accordance with the provisions of the Protection of Personal Information Act.
16 Privacy Statement
This privacy statement discloses the privacy practices for the bidorbuy.co.za site.
We have agreed to notify you of the following when collecting your personal information:
1. The information being collected and the source from which it is collected when collected from another person;
2. Our name and address;
3. The purpose for which the information is being collected;
4. Whether or not the supply of information by yourself is mandatory or voluntary;
5. The consequences of a failure to provide the requisite information;
6. Any particular law authorising or requiring the collection of the information;
7. Whether we intend to transfer the information to a third country or international organisation and the level of protection afforded to the information by the said third country or international organisation;
8. Any further information such as:
- the recipient of the information or with whom the information may be shared;
- the nature and category of the information;
- your right of access to and the right to rectify that information;
- your right to object to the processing of your personal information; and
- the right to lodge a complaint with the Information Regulator and the contact details of the Information Regulator.
If you have questions or concerns regarding this statement, you should please contact Customer Support by email on email@example.com.
16.1 Information Collection And Use
16.1.1 The information we collect from you is collected for a specific, explicitly defined and lawful purpose related to the function and activity of bidorbuy as established in clause 16.1.2 of this Agreement. You acknowledge and agree that we may collect this information from you in connection with or as a consequence of your use of our site, including, without limitation, the supply of the online trading services to you.
16.1.2 The purpose of collection.
16.1.3 We are the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in any way other than as disclosed in this privacy statement.
16.1.4 We collect information from our users at several different points on our site. We collect information about your bidding, buying and selling activities if you choose to participate on our site as a result of you engaging in these activities, and also from ratings and comments received from other users regarding you engaging in those activities. We also collect information from any form of correspondence, such as emails and telephone conversations, from you or from a third party about you. We may also collect information from you if you choose to partake in special promotions with third parties on our site. This information will be shared with that third party, but only with your consent and for the purpose of that promotion.
16.1.5 We will also collect financial information about you if you choose to bid for certain goods and services on our site, if you sell on our site, and also as set out in the Terms and Conditions of Use of this Site. We do charge fees for selling, and your payment information will be used to charge you accordingly. We may pass your payment information onto recognised partners in certain cases, such as for charging you for selling and in those auctions where the services of shipping and delivery or fulfilment companies are offered to our users, but only in cases where our users have requested those services from us. Other information that we collect is outlined below.
16.2.1 In order to use our site, you must first complete the registration form. When you register we collect personal information such as your name, address, email address, telephone and fax numbers. This information is used to contact you about the services on our site for which you have expressed interest. We also collect additional information (such as “How did you hear about us?”, your interests), and unique identifiers (such as your company name and VAT number, if applicable). All information that is mandatory is made known on the registration form and is necessary to complete the registration process. You are encouraged to provide the additional, optional information specified on the registration form so we can provide you with a more personalized experience on our site.
16.2.2 We may, at our sole discretion, request additional personal information from you. You may be required to confirm such details as your identity, address and contact information for security and verification reasons. This information may include copies of ID documents, passports, utility bills, licenses, rights to sell or distribute a particular item or product, legal or financial documentation, or any other documentation related to your use of this website (but not limited to this).
A Cookie is a small data file that your browser writes to your own computer’s hard drive in order to remember certain information and is linked to some personally identifiable information while on our site. Cookies are used to store your Handle and Password so that you don’t need to type these in each time you log in or make a bid, thereby saving time whilst on our site. If you reject cookies, you may still browse our site. However, in order to log in and bid or sell, cookies are required to be turned on.
There are two sorts of cookies used on our site: session cookies and persistent cookies. Once you close your browser, the session cookie simply terminates, whereas the persistent cookie remains to enable us to track and target your interests to enhance your experience on our site.
16.4 Log Files
We collect statistical information about you from page hits. Every page, image or cgi program requested by your browser from our servers is logged in a log file, which also collects the following information: your remote IP address, the referring HTML page and the type of browser and computer that you are using. We use IP addresses to analyze trends, administer our site, track your movements, and gather broad demographic information for aggregate use. The statistical information we gather is used internally for marketing analysis. This information and IP addresses are not linked to personally identifiable information.
16.5.1 If you successfully sell a product or successfully win an Auction, or are the runner up in an Auction where the winning bidder defaults, then your name, email address, phone number and fax number, payment details including credit card information and mailing address may be passed onto the other party involved in that Auction in accordance with the Terms and Conditions of Use of this Site. For example, if you bid on an Auction and win the Auction, your details will be passed onto the Seller of that item for auction. Similarly, if you are selling an item on Auction, your details will be passed onto the winning bidder of your Auction.
16.5.2 We will share aggregated demographic information with our business partners and advertisers. When we do, you will not be personally identifiable, and your personal information will only be used as part of an aggregated compilation of information. Insofar as you are making an application for a loan or any other application for services that requires a valuation of your credit profile, your purchase history on bidorbuy will be disclosed to our business partners in order for our business partners to evaluate the risk in providing any such services, including but not limited to, the PayLater Service.
16.5.3 We will release information about you (as either the buyer or the seller) to the respective buyer or seller, as the case may be, in the following circumstances:
188.8.131.52 Where you, as the buyer or seller, are no longer contactable pursuant to a sale or purchase;
184.108.40.206 Where you are not fulfilling your obligations in terms of any sale between yourself and the buyer or seller as the case may be;
220.127.116.11 Where you, as the buyer or seller, are acting illegally or fraudulently.
16.5.4 This information will also, in addition to the above, only be released to the other party by ourselves:
- upon a formal request by the buyer or seller, as the case may be, in terms of The Promotion of Access to Information Act.
- the release of such information is reasonably necessary and appropriate to enforce or apply the Terms and Conditions of Use of This Site;
- the release of such information is reasonably necessary and appropriate to protect the rights, property or safety of bidorbuy, our users and others; and
- access to such information is not refused on any of the grounds for refusal set out in Chapter 4 of Part 3 of the Promotion of Access to Information Act.
16.5.5 Upon a formal request by the buyer or seller, as the case may be, for access to your information for any of the reasons listed in clause 16.5.3 above, we undertake to notify you of such request (via email) and should you fail to respond to such communication within 7 days of the delivery thereof, your information will be released to the said party.
16.5.6 In accepting these terms and conditions, you hereby consent to the release of your information at the occurrence of any of those circumstances listed in clause 16.5.3 above and upon any failure by yourself to respond to any notification of a request to your information by the buyer or seller as the case may be.
16.5.7 You also agree that we will not be liable to you or any other person for any loss, damage, expense, or other amounts incurred, savings foregone, or hardship suffered, by any person however arising (including where the cause cannot be determined), through the release of your personal details, in the event of (a) and (b) above.
16.6 External Links
This web site contains links to other sites. Please be aware that we are not responsible for the privacy practices or content of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this site.
If you wish to subscribe to our newsletter, we ask for contact information such as email addresses. However, it is completely at your discretion to be removed from such a list as set out in our choice and opt-out section below.
16.8 Site And Services Updates
We also send you site and services announcement updates. You are not able to un-subscribe from these because they contain important information about our site and our services.
16.9 Surveys And Contests
16.9.1 From time-to-time we request information from you via surveys or contests. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose any information to us. Information requested may include contact information (such as email addresses) and demographic information. We partner with third parties for supplying prizes for our contests, but no information is shared with these third parties.
16.9.2 Contact information will be used by us to notify the winners and award prizes in relation to our competitions, and also for promotional mailings. Survey information will be used for the purposes of monitoring or improving the use and satisfaction of this site. Established users of our site will be automatically entered into some of our contests, thereby providing them with more opportunities to win.
16.10 Public Forums
If we make chat rooms and message boards available to our users, please remember that any information that is disclosed in these areas becomes public information. You should therefore exercise caution when deciding to disclose your personal information. We may, from time to time, monitor private messages and communication between users using our forum private messaging system, to ensure security and policy adherence.
If you elect to use our referral service for informing a friend about our site, we ask you for your friend’s name and email address. We will automatically send your friend a one-time email inviting them to visit our site. We store this information for the sole purpose of sending this one-time email. Your friend may at any time contact us at firstname.lastname@example.org to request the removal of this information from our database.
We take every precaution to prevent the loss, misuse and alteration of all information under our control. When you submit sensitive information via our site, your information is protected both online and offline.
When our registration form asks you to enter sensitive information (such as credit card number), that information is encrypted and is protected using SSL. While on a secure page, such as our registration form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’.
While we use encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. The servers that we store personally identifiable information on are kept in a secure environment.
If you have any questions about the security at our site, you can send an email to email@example.com.
16.13 Supplementation of Information
In order for this site to properly fulfill its obligation to our customers, it is necessary for us to supplement the information we receive with information from third party sources.
16.14 Special Offers
We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users, our users have the option not to receive these types of communications (refer to our choice and opt-out section below).
16.15 Correction/Updating Personal Information:
If your personally identifiable information changes (such as your email address), or if you no longer desire to use our services, you may correct, update or remove your personal data provided to us. This can be done at the member information page or by emailing our Customer Support at firstname.lastname@example.org.
Should you wish us to remove your personal data provided to us, we will delete your account. However, records of your personal information will be retained for a period of 5 years as required for lawful purposes related to our functions and activities and for statistical purposes in accordance with the Protection of Personal Information Act. This information will merely be retained and not used, shared or sold.
If you no longer wish to receive our newsletter, information about products and services and special deals, surveys, or promotional materials from us or our partners you may opt-out of receiving these communications by following the unsubscribe instructions in the relevant email or by emailing us at email@example.com.
To update your registration information log onto our Members Area, or click here.
To subscribe to our newsletter, click here.
bidorbuy (Pty) Ltd is committed to permission-based email marketing practices, and have established this no-tolerance Anti-Spam Policy. bidorbuy (Pty) Ltd may update this policy and provide notice of any changes on its home page. Your use of this website constitutes your acceptance of the terms and conditions of our Anti-Spam Policy.
Spam is commercial email or unsolicited bulk email, including junk mail, which has not been requested by the recipient. Spam is the opposite of permission-based email
If you believe that you have received Spam connected to bidorbuy (Pty) Ltd in any way, send a complaint including the unsolicited email, to firstname.lastname@example.org. You may also provide any other information that you believe may help a bidorbuy (Pty) Ltd investigation. bidorbuy (Pty) Ltd does not investigate or take any action based on anonymous Spam complaints.
Individuals who register on bidorbuy (Pty) Ltd, and provide their email address, give bidorbuy (Pty) Ltd permission to send information on bidorbuy (Pty) Ltd related information, products and services to said email address. In order to protect your privacy, bidorbuy (Pty) Ltd does not sell, share or trade our subscriber list with anyone for any reason and you may unsubscribe at any time.
16.18 Notification of Changes
16.18.1 If we decide to change our privacy statement, we will post those changes on our Homepage and in our newsletter so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
16.18.2 If we change the way we use your Personally Identifiable Information we will notify you by email in our newsletter. If you would like to opt out of having your information used in this new manner, we will ask you to contact us within a month and your information will not be used. If you do not contact us within that month, we will assume that you consent to have your information used in this new manner.
If you have any questions about this privacy statement or any questions regarding access to and the protection of your personal information, the practices of this site, or your dealings with us, you can contact us on email@example.com, alternatively, click here to view our PAIA/POPI page which contains information regarding access to and the protection of your personal information.
17 User Traffic and its Content
17.1 While we will always endeavour to maintain ongoing access, and, prevent and correct disruptions and failures on this Site, we cannot and do not exercise control over the data, files and other information passing through our computer systems and network resources. Therefore you agree that you:
18 Commercial Uses of bidorbuy Services
18.1 We cannot and do not take any responsibility for any commercial enterprises you may conduct as the proprietor of any goods or services that you have chosen to sell or buy in reliance on this Site, our computer systems, network resources or the Services as part of a business or profit-making activity. Specifically:
18.2 The Services on this Site are provided to you personally and you must never resell, trade, or barter your rights to use the Services to another person or persons nor permit any third party to use the Services.
19 Relying Upon bidorbuy's Services
19.1 Whether you are using the Services for private or commercial purposes, or both, the quality and continuity of our Services depends on many factors over which we have no control and cannot seek to control. While we will always endeavour to maintain ongoing access, disruptions and failures of this Site, any or all computer systems, network resources and the Services, are probable in such an operating environment. Recognising this, you agree that:
20 Disclaimer and Limitation of Liability
20.1 Notwithstanding, and in addition to any other provision in this Agreement, you agree that we will not be liable to you or any other person for any loss, damage, expense, or other amounts incurred, savings foregone, or hardship suffered, by any person however arising (including where the cause cannot be determined), or whether it arose directly or indirectly from any authorised or unauthorised use of, access to, reliance on, or any inability to use or access this Site, the Services, or as a consequence of such use, access, reliance, or inability to access, including, but not limited to any loss relating to one or more, or a combination, of the following:
20.2 To the extent permitted by law, all terms, conditions and warranties or representations, or representation whether express, implied, statutory, common law or otherwise relating to the Services or anything in these terms and conditions, are excluded unless expressly included in this Agreement.
20.3 If any legislation or law implies in this Agreement any term or warranty and also prohibits provisions in a contract excluding the application of or exercise of that term or warranty then, to the maximum extent permitted by law, our liability for a breach of such a term or warranty will be limited, at our option to any one or more of the following:
20.4 Notwithstanding anything else in this Agreement if an Indemnified Party is liable to you, whether in respect of negligence or other delict, breach of contract or warranty, breach of statute or statutory duty, equity or otherwise directly or indirectly in relation to the performance of or any delay or failure in the performance of its obligations under this Agreement, the maximum aggregate liability of an Indemnified Party, in respect of all claims made by you for every 12 month period commencing on the execution of this Agreement or the anniversary thereof shall be R100.
21 Release and Indemnity
21.1 Notwithstanding, and in addition to any other provision in this Agreement, to the maximum extent permitted by law, you agree to release from, and indemnify, each Indemnified Party, against, any claims, losses, liabilities, suits, demands, proceedings, costs or expenses (including legal costs on a full indemnity basis) directly or indirectly related to, or, arising out of:
21.2 The indemnity under Clause 21.1 does not extend to:
22.1 You and bidorbuy must follow the procedure for resolving any dispute in connection with or arising out of this Agreement, in accordance with this Clause 21 before starting any proceedings (except proceedings seeking urgent interlocutory relief).
22.2 The procedure for resolving a dispute is as follows:
22.3 You shall be liable for all costs incurred by us in the enforcement of any rights which we have in terms of this Agreement or in the recovery of any monies due to us, including collection charges and costs on an attorney and own client scale and costs of counsel as on brief whether incurred prior to or during the institution of legal proceedings or if judgement has been granted in connection with the satisfaction or enforcement of such judgement against you.
23 Entire Agreement
23.1 Subject to you also concluding the Bobpay User Agreement and utilizing the sms facility, this Agreement constitutes the entire Agreement between you and bidorbuy.
23.2 If there is any conflict between this Agreement and the SMS Agreement, the provisions of this Agreement shall prevail.
23.3 Unless the context indicates otherwise, this Agreement incorporates all other Agreements between the parties. Should there be any conflict between any other agreement and this Agreement, the provisions of this Agreement shall prevail.
24 Remedies Cumulative
All rights and remedies provided in this Agreement are cumulative and are not exclusive of any rights or remedies provided by law. A notice dealing with amendments or variations or updates of this Agreement will be posted on our website .It is your duty and responsibility to familiarize and understand the amendments or variations or updates. By continuing to use our services, you are deemed to have accepted the amendment, variation or update as binding on you.
25 Relationship Of Parties
Nothing in this Agreement shall be deemed to constitute any party as the agent, partner or joint venturer of another party.
26 Further Assurances
A party shall take all such steps, execute all such documents and do all such acts and things as may be reasonably required by another party to give effect to any of the transactions contemplated by this Agreement.
Other than as otherwise specified in this Agreement, neither the failure of a party to enforce at any time any of the provisions of this Agreement nor the granting of any time or other indulgence shall be construed as a waiver of that provision or of the right of that party thereafter to enforce that or any other provision.
28 Governing Law
28.1 This Agreement will be governed by the laws in force in the Republic of South Africa and each party unconditionally submits to the non exclusive jurisdiction of the court of the Republic of South Africa in relation to any legal action, suit or proceedings arising out of or with respect to this Agreement.
28.2 With reference to clause 28.1, the parties submit to the jurisdiction of the High Court of South Africa, South Gauteng High Court and the parties submit to the jurisdiction of the Magistrate’s Court or the Regional Court irrespective of whether the amount claimed by us exceeds the applicable monetary limit allowed to institute a claim in the Magistrate’s Court or Regional Court.
You choose your domicilium citandi et executandi (“domicilium”) for the purposes of giving any notice serving any legal process and for any other purpose arising from this Agreement at your addresses, e-mail and telefax numbers as set out in your application for registration on this site. Any notice to be served by either party to the other must be in writing and will be sent by hand delivery, post or facsimile, or email to the relevant party to this agreement at its respective address as specified on the application for registration on this Site and, in the case of bidorbuy, Ground Floor, Building 2, Silverpoint Office Park, 22 Ealing Crescent, Bryanston, South Africa and in the case of mail will be deemed to have been served three (3) business days after posting. In the case of a facsimile it will be deemed to have been served on receipt of a successful transmission notice and in the case of email it will be deemed to have been served if no return email stating that the email cannot be delivered is received. If a notice is served by hand and proof thereof is made available, the notice will then be deemed to be delivered on the actual date and time of delivery.
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